A major telecommunications provider faced challenges in managing construction closeouts, antenna platform validations, and antenna asset operations. They required a centralized solution to streamline workflows, improve data accuracy, and enhance collaboration between construction teams, contractors, and network assurance teams. This case study highlights how our consulting team addressed these needs by implementing a custom web-based portal that standardized processes, improved decision-making, and fostered seamless stakeholder collaboration.
The client's network infrastructure construction projects involved multiple stakeholders - construction admins, contractors, and network assurance teams - all working with different processes and systems. This fragmented approach led to several critical challenges:
Key Objectives:
Discovery Phase
Our consulting team conducted: